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Frequently Asked Questions

How can I buy a Westminster policy?

You can click here to obtain a quote, select a Local Agent/Branch or call us direct on 0207 001 9297 and we will be able to point you in the right direction to obtain a quotation and a first class service.

I need to make a change to my policy. What should I do?

Call your Local Agent/Branch who will be able to process any number of adjustments. Alternatively please contact our head office on 0207 001 9297 who will be able to get you in the right direction.

My vehicle has been involved in an accident / theft / fire. What should I do?

All claims should be reported as soon as possible and within 24 hours to your Local Agent/Branch, so we can get moving with your repairs and/or the Third Parties claim.

I am not at fault or do not wish to make a claim. Do I still need to inform you?

You should tell us even if you are not at fault or not going to make a claim so we can protect your position in the event of any claim being made against you.

I have received correspondence from someone other than Westminster Insurance about a claim. What should I do?

You should send us the unanswered correspondence immediately to enable us to protect your interests. Please send immediately to Clegg Gifford & Co Ltd., 128/129 Minories, London, EC3N 1NT quoting your policy number.

Why should I use an Approved Repairer?

We have selected businesses that can provide you with a fast and efficient service when you need it most. The benefits of using one of our Approved Repairers include:

  • Collection service for undriveable vehicles.
  • Repairs can be authorised within a few days.
  • Repairs guaranteed for two years.
  • No second hand parts.

I have a complaint. What should I do?

We aim to provide a high standard of service, but if you are not satisfied you should in the first instance contact your Local Agent/Branch. If you are still not satisfied click here for our Complaints procedure.

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